Are you looking at moving from a 24/7 staffed NOC to working with on-call teams? Are you in need of reliably alerting your people after business hours and on public holiday? Are your on-call people receiving too many alerts at night? Do you need an anywhere “who’s on call” dashboard?
Derdack’s “Enterprise Alert” integrates seamlessly and closed-loop with System Center and OMS and provides your IT engineers and on-call teams with a mobile-app enabled tool for an effective anywhere and anytime response and resolution of critical IT incidents.
In this session Robert Plummer, Derdack Director Technical Consulting, introduces how to:
- Never again miss critical alerts because of reliable voice, text, IM and push alerting with automated tracking, escalations and on-call schedules
- One-touch start collaboration with experts, managers and peers from your smartphone to jointly discuss impacts and solutions
- Trigger SCO runbooks and Azure Automation directly from your phone to troubleshoot and remedy incidents